Returns & Exchanges

At Kuat Racks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your new gear doesn't fit perfectly or meet your style standards, we are here to make it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the pre-paid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.